Windows update impacting certain printer icons and names. Microsoft is working on a solution.
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Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.
Windows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn more
Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.
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10-09-2019 08:41 AM
HP Recommended Product: HP external drive Operating System: Microsoft Windows 10 (64-bit)I bought an HP 3.0 external portable drive model px3100 in March 2019 from online HP Store. Need to reinstall the Simple Save software but cannot locate same on HP site. Other non-HP sites offer it but not sure it is wise to download from them. Is Simple Save extinct? Has it been replace by a Microsoft product with the May 2019 update of Windows 10? If so, what is that product? Thanks.
Riddle_Decipher
31,166 4,298 2,624 HP Support Agent10-11-2019 04:25 PM
HP Recommended@Iowa_Fleurs HP has discontinued the download link for the software, however, here's what I found on one of our community posts, there's a link you can use to download it from: click here
(The above link is 3rd party and is not owned by HP, I've posted this only so that I may help you resolve this issue by going beyond my support boundaries, please ignore the ads and take only the free suggestions)
Unzip the contents into the HP External Drive, NOT your computer.
The contents contains an autorun.inf file that will allow the software to run when connected if Windows is set to allow programs to auto-run.
If it does not autorun, you can open the external drive and click the exe file yourself.
There is a user manual in a Documentation folder of the zip file also that you can read. Look in page 6.
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Riddle_Decipher
I am an HP Employee
